400+
Products governed with consistent accessibility and compliance controls.
Senior Technical Program Manager | Microsoft
Strengthening customer trust and reducing audit risk across Microsoft’s global commerce platforms.
I align engineering, product, and governance organizations to operationalize accessibility and SOX controls at scale — turning regulatory requirements into measurable platform outcomes, improved compliance maturity, and faster, more reliable delivery. My work enables Microsoft’s commerce systems to meet the highest standards of trust, transparency, and inclusive product experience.
- 200+ enterprise products governed across global commerce platforms
- 4× faster remediation for accessibility findings
- 75% reduction in manual review effort through automation and workflow modernization
Impact
Measurable outcomes at enterprise scale — across 400+ products, two Fortune 500s.
75%
Reduction in manual compliance effort through automation and tooling.
4x
Faster accessibility remediation embedded directly into dev workflows.
4,800%
Growth in AWS Accessibility site traffic after full program redesign.
2
AI-powered compliance tools shipped — enabling risk prioritization and measurable business outcomes at scale.
Skills
Systems thinking, technical depth, and the ability to move organizations.
Leadership & strategy
- Enterprise governance
SOX controls, audit readiness, compliance frameworks - Stakeholder alignment
Cross-org influence without authority, VP-level comms - Operating model design
Org structure, RACI, decision rights, team topologies - Risk & compliance strategy
Risk scoring, remediation prioritization, OKR alignment
Technical delivery
- Accessibility (WCAG, ARIA)
Standards authorship, SDK delivery, automated testing at scale - Cloud governance
AWS platform reliability, compliance automation, IaC oversight - Data-driven diagnostics
BI dashboards, AI-assisted risk prioritization, KPI reporting - Software development lifecycle
Agile/Scrum, CI/CD oversight, engineering partnership
Program & people
- Program management at scale
200+ product portfolios, multi-team coordination, roadmapping - Culture & enablement
Accessibility culture shift, training programs, CoP leadership - Vendor & partner management
External audit partners, tool vendors, contract oversight - Executive communication
Board-level reporting, metrics narratives, business case authorship
Case Studies
Solved enterprise challenges with measurable results.
AWS
Enterprise Accessibility Platform & Automated Testing SDK
Strategic Outcome
Built AWS’s first enterprise-wide accessibility governance platform and automated testing SDK.
Enabled teams to validate accessibility in CI/CD and operate under unified compliance standards.
Impact
- 200+ products governed.
- 70%+ reduction in manual audit effort.
- Lower compliance risk across AWS product portfolios.
AWS
AWS Accessibility Website — Customer Trust Platform
Strategic Outcome
Redesigned AWS’s accessibility site to give customers direct access to ACRs and streamline compliance reviews.
Transformed accessibility from an internal tool into a customer-facing trust signal.
Impact
- 4,800% engagement surge.
- Faster procurement cycles.
- Improved competitive positioning.
Experience
Career impact through accessible program leadership.
Senior Technical Program Manager
Microsoft
Sep 2025 – Present
Challenge
Enterprise digital commerce systems required consistent accessibility delivery and stronger SOX governance across thousands of services and product experiences.
Action
Focused the role on Accessibility as the core function: built and scaled a unified Accessibility Platform that surfaces compliance risks, integrates automated testing (SDKs), and injects accessibility checks into CI/CD pipelines. Concurrently extended governance to SOX by mapping controls beyond accessibility into platform reporting and audit workflows.
Outcome
Delivered a unified compliance platform that uses AI-enabled insights to prioritize high-impact remediation, drive action across product teams, reduce operating costs, and increase ROI for the business. Accessibility remediation velocity improved 4x; SOX control coverage and transparency increased across priority commerce systems.
Program Manager – Accessibility
Amazon Web Services
Oct 2022 – Aug 2025
Challenge
AWS accessibility work was fragmented across product teams, limiting measurement and remediation consistency.
Action
Designed an enterprise Accessibility Platform, launched a shared testing SDK, and aligned leadership around compliance KPIs.
Outcome
Created a repeatable accessibility delivery model that enabled cross-team collaboration and enterprise reporting.
Program & Product Manager – Accessibility
Disney
Sep 2020 – Sep 2022
Challenge
Accessibility was reactive and lacked program oversight across global digital experiences.
Action
Established governance dashboards, remediation workflows, and executive reporting cadence.
Outcome
Enabled proactive inclusion, reduced backlog, and created a scalable model for digital quality assurance.
Accessibility SME / Senior QA Engineer
Disney
Mar 2012 – Aug 2020
Challenge
Teams needed inclusive design guidance and accessible evaluation across marketing and enterprise applications.
Action
Led audits, coached teams on WCAG compliance, and managed QA for digital marketing and EAM products.
Outcome
Improved accessibility outcomes and embedded inclusive evaluation into release readiness reviews.
Education
Credentials that support technology leadership.
Master of Science in Computer Software Engineering
Stratford University
Falls Church, VA • 2010 – 2011
Bachelor of Engineering in Electronics and Communications
J.N.T. University
Hyderabad, India • 2004 – 2008
Awards & Certifications
Recognized leadership in compliance, accessibility, and cloud governance.
Delivered results through accessibility and governance leadership across distributed product teams.
Validated Agile product ownership, stakeholder collaboration, and value-driven delivery.
Demonstrates professional mastery of inclusive design and accessibility core competencies.
Confirms foundational AWS cloud knowledge, security, and operational best practices.
Let’s connect
Ready to partner on enterprise accessibility and governance programs.
Reach out to discuss leadership, compliance transformation, or measurable digital platform outcomes.